This RELY CABS website is operated by INVENTBIRD PVT LTD. Throughout the site, the terms
“we”, “us” , “company” and “our” refer to INVENTBIRD PVT LTD. INVENTBIRD PVT LTD offers
this website, including all information, tools and services available from this site to you,
the user, conditioned upon your acceptance of all terms, conditions, policies and notices
PLEASE READ THESE USER TERMS CAREFULLY BEFORE DOWNLOADING OUR
APPLICATION AND/OR USING OUR WEBSITE.
The InventBird Pvt Ltd provides technology based services for booking taxis on
PAN-India basis to you and you agree to obtain taxi services offered by third
party taxi providers, drivers or vehicle operators ("the Service Provider"). All
the Services provided by the InventBird Pvt Ltd to you by means of your use of the
booking platform are hereinafter referred to as the “Service."
The InventBird Pvt Ltd shall take your booking request and forward it to the Service
Provider through GPS-GPRS based Mobile devices with Rely cabs app in the Taxi. The
Service Provider shall have the sole discretion to accept or reject each request
for taxi service. The Service Provider has discretion over whether to receive the
booking request made by the InventBird Pvt Ltd. If the Service Provider accepts
the booking request made by the InventBird Pvt Ltd, the Rely cabs App installed in
the Taxi notifies you and provides the information regarding the Service Provider
including its name, contact number etc.
The InventBird Pvt Ltd shall made reasonable efforts to bring you in contact with
the Service Provider in order to obtain taxi Service subject to availability of the
Service Provider in or around your location at the time of your booking request
made to the InventBird Pvt Ltd.
For the avoidance of doubt, it is clarified that the InventBird Pvt Ltd itself does
not provide taxi services. It is the Service Provider who shall render taxi service
to you. The provision of the taxi services by the Service Provider to you is
therefore subject to the agreement (to be) entered into between you and the Service
Provider and the InventBird Pvt Ltd shall never be a party to such agreement.
Even after acceptance of booking, the Service Provider may not reach your pick up
location or decide not to render his services in which event the InventBird Pvt Ltd
shall not be held liable to you.
You warrant that the information you provide to the InventBird Pvt Ltd is accurate
and complete. The InventBird Pvt Ltd is entitled to at all time verify the
information that you have provided. You may only access the Service using the
authorized means. It is your responsibility to check to ensure you download the
correct mobile application for your device or visit the correct portal or dial in
the accurate call center number. The InventBird Pvt Ltd shall not be liable if you
do not download the correct mobile application or visit the appropriate web portal
or dial-in the correct call center number. The InventBird Pvt Ltd reserves the right
to discontinue or introduce any of the modes of booking Taxi.
You will refrain from doing anything which we reasonably believe to be disreputable
or capable of damaging our reputation.
You will comply with all applicable laws.
You will treat taxi drivers introduced to you through us with respect and not to
cause damage to their taxi or engage in any unlawful, threatening, harassing,
abusive behaviour or activity whilst using their taxi or the service.
You will compensate and defend us fully against any claims or legal proceedings
brought against us by any other person as a result of your breach of these Terms.
Please note that we are not responsible for the behaviour, actions or in actions
of drivers of taxis, quality of cab which you may use (through us or otherwise).
Any Contract for the provi-sion of taxi services is between you and the driver and
not us and we simply provide a platform to introduce drivers and passengers.
By using the Rely Cabs App of the InventBird Pvt Ltd, you further agree that:
You will download the Application for your sole, personal use and will not resell
it to a third party.
You will not authorize others to use your account.
You will not assign or otherwise transfer your account to any other person or legal
You will not use an account that is subject to any rights of a person other than you
without appropriate authorization.
You will not use the Application for unlawful purposes, including but not limited to
sending or storing any unlawful material or for fraudulent purposes.
You will not use the Application to cause nuisance, annoyance or inconvenience.
You will not impair the proper operation of the network.
You will not try to harm Application in any way whatsoever.
You will not copy, or distribute the Application or other InventBird Pvt LtdContent
without writ-ten permission from InventBird Pvt Ltd.
You will keep secure and confidential your account password or any identification we
provide you which allows access to the Application.
You will provide us with whatever proof of identity we may reasonably request.
You will only use an access point or 3G data account (AP) which you are authorized
You will not use the Application with an incompatible or unauthorized device.
You will comply with all applicable law from your home nation, the country, state
and/or city in which you are present while using the Application.
The InventBird Pvt Ltd reserves the right to immediately terminate use of the
Application should you not comply with the any of the above rules.
The fare range displayed in the ‘Rate Estimation’ provided in the Rely Cabs App is
an estimate. The actual fare payable will be displayed in the billing device / meter
installed in the cab. The InventBird Pvt Ltd takes no responsibility for the
accuracy of the estimates and any variation between the estimate and the actual
Above estimates are exclusive of all toll charges, parking charge & discounts etc.
Toll and other charges are payable separately at actual.
You will make payment in full to any taxi drivers introduced to you through us for any
services provided by such driver to you (although you may choose to use the app to
facilitate such payment). You shall be required to pay trip charges for taxi service to the
Service Provider and the rates of can be found on the Website and Rely Cabs App of the
InventBird Pvt Ltd. The Trip charges shall be updated or amended from time to time and it
shall be your responsibility to re-main informed about the current trip charges for the taxi
services. You agree that you will pay for all taxi services you purchase from the Service
Provider either by way of cash or credit card. In the event the payment cannot be accepted
through credit card / mobile application, you shall be required to pay the trip charges by
way of Cash. Any payment made is non-refundable. At the end of the trip, we will facilitate
for you to receive a copy of the Receipt from the Service Provider on your registered e-mail
account with the InventBird Pvt Ltd.
By accepting these User Terms and using the Application, you agree that you shall defend,
indemnify and hold the InventBird Pvt Ltd, its affiliates, its license's, and each of their
officers, di-rectors, other users, employees, attorneys and agents harmless from and against
any and all claims, costs, damages, losses, liabilities and expenses (including attorneys'
fees and costs) arising out of or in connection with:
Your violation or breach of any term of these User Terms or any applicable law or
regulation, whether or not referenced herein;
Your violation of any rights of any third party, including Service Providers
arranged via the application, or
Your use or misuse of the Application or Website. These Terms of Service apply to
all users of the site, including without limitation users who are browsers, vendors,
customers, merchants, and/ or contributors of content.
The information, recommendations provided to you on or through the Website, or the
Application is for general information purposes only and does not constitute advice. The
InventBird Pvt Ltd will reasonably keep the Website and the Application and its contents
correct and up to date but does not guarantee that (the contents of) the Website and/or
Application are free of errors, defects, malware and viruses or that the Website and/or
Application are correct, up to date and accurate.
The InventBird Pvt Ltd shall not be liable for any damages resulting from the use of or
inability to use the Website or Application (but to the exclusion of death or personal
injury),including dam-ages caused by malware, viruses or any incorrectness or incompleteness
of the Information or the Website or Application, unless such damage is the result of any
wilful misconduct or from gross negligence on the part of the InventBird Pvt Ltd.
The InventBird Pvt Ltd shall further not be liable for damages resulting from the use of (or
the inability to use) electronic means of communication with the Website or the Application,
including but not limited to damages resulting from failure or delay in delivery of
electronic communications, interception or manipulation of electronic communications by
third parties or by computer programs used for electronic communications and transmission
of viruses. Without prejudice to the foregoing, and insofar as allowed under mandatory
applicable law, the InventBird's aggregate liability shall in no event exceed an amount of
INR 1000. The quality of the taxi services requested through the use of the Application or
the Service is entirely the responsibility of the Service Provider who ultimately provides
such taxi services to you. The InventBird Pvt Ltd under no circumstance accepts liability in
connection with and/or arising from the taxi services provided by the Service Provider or
any acts, action, behaviour, conduct, and/or negligence on the part of the Service Provider.
Any complaints about the taxi services provided by the Service Provider should therefore be
submitted to the Service Provider.
During the use of the Website or the Application, links to websites that are owned and
controlled by third parties may be provided from time to time in order to enter into
correspondence with, purchase goods or services from, participate in promotions of third
parties. These links take you off the Website, the Application and are beyond the
During use of the Website and the Application, you may enter into correspondence with,
purchase goods and/or services from, or participate in promotions of third party service
providers, advertisers or sponsors showing their goods and/or services through a link on the
Website or through the Application or Service. These links take you off the Website, the
Application and the Service and are beyond the InventBird’s control. The websites you can
InventBird Pvt Ltd is not responsible and cannot be held liable for the content and
activities of these websites. You therefore visit or access these websites entirely at your
Please note that these other websites may send their own cookies to users, collect data or
privacy policies on those websites prior to using them.
The Contract between the InventBird Pvt Ltd and you is concluded for an indefinite period.
You are entitled to terminate the Contract at all times by permanent deletion of the
Application installed on your smart phone, thus disabling the use by you of the Application
and the Service.
InventBird Pvt Ltd is entitled to terminate the Contract at all times and with immediate
effect (by disabling your use of the Application and the Service) if you:
violate or breach any term of these User Terms, or
In the opinion of the InventBird Pvt Ltd, misuse the Application or the Service.
The InventBird Pvt Ltd is not obliged to give notice of the termination of the
Contract in advance.
After termination the InventBird Pvt Ltd will give notice thereof in accordance with
these User Terms.
The invalidity of any term of these User Terms shall not affect the validity of the other
provisions of these User Terms.
If and to the extent that any provision of these User Terms is invalid, or is unacceptable
in the given circumstances according to the criteria of reasonableness and fairness, a
provision shall apply between the parties instead that is acceptable considering all the
circumstances and which corresponds with the provisions of the void part as much as
possible, taking into account the content and the purpose of these User Terms.
The InventBird Pvt Ltd reserves the right, at its sole discretion, to modify or replace any
of these User Terms, or change, suspend, or discontinue the Application (including without
limitation, the availability of any feature, database, or content) at any time by posting a
notice on the Website or by sending you notice through the Service, Application or via
email. The InventBird Pvt Ltd may also impose limits on certain features and services or
restrict your access to parts or all of the Service without notice or liability.
The InventBird Pvt Ltd may give notice by means of a general notice on the Service or
Application, or by electronic mail to your email address on record in the InventBird's
account information, or by written communication sent by regular mail to your address on
record in InventBird's account information.
You may not assign your rights under these User Terms without prior written approval of the
InventBird Pvt Ltd.
The InventBird Pvt Ltd collects and processes the personal data of the visitors of the
Website and users of the Application according to the Privacy and Cookie Notice
Neither party hereto shall be responsible for delays or failures in performance resulting
from acts beyond its reasonable control and without its fault or negligence. Such excusable
delays or failures may be caused by, among other things, strikes, lock-out, riots,
rebellions, accidental explosions, floods, storms, acts of God and similar occurrences.
The Courts of Hyderabad, Telangana, India shall have the sole and exclusive jurisdiction in
respect of any matters arising from the use of the services offered by the InventBird Pvt
Ltd or the agreement or arrangement between the InventBird Pvt Ltd and the Customer. All
claims and disputes arising under this Terms and Conditions should be notified to the
InventBird Pvt Ltd within 30 days from the event date after which no You shall have any
claim against the InventBird Pvt Ltd.
The InventBird Pvt Ltd shall be entitled to add to, vary or amend any or all these terms and
conditions at any time and the Customer shall be bound by such addition, variation or
amendment once such addition, variation or amendment are incorporated into these terms and
conditions at website at www.relycabs.com or on the date that
the InventBird Pvt Ltd may indicate that such addition, variation or amendment is to come
The InventBird Pvt Ltd reserves the right to publish information of beneficiaries of any
program, offer, scheme or any promotion.
The Customer who seeks to use or obtain any of the services, benefits, facilities and
arrangements as offered by the InventBird's Partner, then the provisions of such services,
benefits, facilities or arrangements will be subject to the respective terms and conditions
of the said Service Provider, being the provider of the said services, benefits, facilities
The InventBird Pvt Ltd provides links to third party website as a convenience to the
Customers or as an advertisement and the InventBird Pvt Ltd does not have any control over
such sites i.e., content and resources provided by them. The InventBird Pvt Ltd recommends
reading such site's terms and conditions and/or privacy policies before using such sites.
This web site (
www.relycabs.com ) is published and maintained by InventBird Private Limited
access, browsing or use of the facilities provided by this site constitutes a deemed
acceptance, without limitation or qualification, of the terms and conditions as set forth
herein below, by the user and constitutes an agreement between InventBird Pvt Ltd and the
Customers. You authorise the InventBird Pvt Ltd to send various communication including
service messages, offers, promotions, and other promotional communication through various
media channels, such as calls, messages, e-mails, social media and notifications in relation
to the InventBird's services.